The Role of Technology in Enhancing Students Intercultural Competence: A Critical Literature Review

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by Inkey AI Essay Writer


In today's interconnected world, the ability to navigate and interact effectively in intercultural contexts is becoming increasingly important. As technology continues to advance, it has the potential to play a significant role in improving students' intercultural competence. This essay will critically review the literature on the role of technology in enhancing students' intercultural competence. It will explore how technology provides opportunities for global collaboration, exposure to diverse perspectives, and access to authentic cultural resources.

Global Collaboration

Technology has revolutionized the way students collaborate globally, enabling them to connect with peers from diverse cultures and backgrounds. With the help of tools like video conferencing, online forums, and social media platforms, students can engage in meaningful conversations and work on projects together, fostering a deeper understanding of different cultures and perspectives. For instance, video conferencing allows students to have real-time conversations with their peers from around the world, providing them with the opportunity to exchange ideas and gain insights into different cultural practices and beliefs.

Exposure to Diverse Perspectives

Additionally, technology plays a crucial role in providing students with exposure to diverse perspectives through virtual field trips, online resources, and multimedia platforms. Virtual field trips, such as those offered by Google Expeditions, allow students to explore different cultures, traditions, and customs without leaving the classroom. This exposure to different cultures helps students develop a more nuanced and empathetic understanding of the world around them.

Access to Authentic Cultural Resources

Furthermore, the integration of technology in education has opened up a world of possibilities for students to access authentic cultural resources that were previously inaccessible. With the internet at their fingertips, students now have the ability to explore primary sources, literature, films, and music from different cultures. This firsthand exposure to authentic cultural materials not only enhances their understanding of different cultures but also fosters intercultural competence.

Language Learning and Communication

In addition to providing access to authentic cultural resources, technology also facilitates language learning and communication across cultures. Language learning apps, online language exchange platforms, and translation tools break down language barriers and facilitate communication between individuals from different cultures. By providing these tools, technology not only helps students develop language skills but also provides opportunities for cross-cultural communication and understanding, thereby enhancing their intercultural competence.

Cultural Sensitivity and Awareness

Technology also enhances intercultural competence by promoting cultural sensitivity and awareness. Online platforms and tools often include modules or resources that focus on cultural competency training.  These resources offer students knowledge about cultural norms, practices, and sensitivities. Additionally, technology allows students to access authentic cultural resources, providing them with firsthand exposure to different cultures. Collaborative online platforms also play a crucial role in promoting intercultural competence, as they enable students to engage in intercultural discussions and learn from peers around the world.


In conclusion, the integration of technology in education has the potential to significantly improve students' intercultural competence. By providing opportunities for global collaboration, exposure to diverse perspectives, and access to authentic cultural resources, technology enables students to develop a deeper understanding and appreciation of different cultures.  Overall, the integration of technology in education plays a crucial role in enhancing students' intercultural competence and preparing them for a globalized world.

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